Step 1

Check each passenger

Compare the spelling, order of names, date of birth and any requirements of the claimant with the document used. Do not invent abbreviations and ask for advice before payment if a field seems incompatible.

Step 2

Read the timeline

Check day, month, year, spindle, arrival the next day and duration of the matches. On a complex route, align reservations with a single timeline to identify missing nights or overlapping trips.

Step 3

Confirm each location

Two airports, stations or hotels may have similar names. Check the city, terminal, address and distance to the next step. Also check if a change of airport requires an entry into the territory.

Step 4

Open up the details of the services

Count baggage per trip per person, check the room, beds, meals, transfer, deposit and taxes payable on site. A pre-selected box should not replace your explicit choice.

Step 5

Read the price and conditions

Confirm currency, total amount, schedule and possible payment fee. Identify who cashes, who provides the benefit and how apply modification, cancellation, refund and assistance.

Step 6

Keep the relevant evidence

After payment, check that the confirmation takes the right information. Download the receipt, contract and contact information of the appropriate department, and then keep a separate protected copy of the main device.

Step 7

Putting into practice: A reservation on behalf of the group

Have each traveller read their name, document and services. Identify who rules and who receives confirmations before payment; only one reference does not exempt from this revision.

Putting comparison into practice

Read the basket in sequence of consequences

A final reading becomes more effective if it follows the elements that determine the journey. Confront the final basket with the documents and program selected.

Educational example of preparation, without commercial offer or testimony. Adapt the situations to your journey and to the answers of the competent interlocutors.

On a small screen, scroll the table horizontally to read the three columns. On the keyboard, use the arrows after selecting the array.

Information to be used for decision-making
Situation to be consideredWhat it involvesInformation to be obtained
Persons and journeyEach traveller, date, location and segment must be the project.Read the names with the documents and distinguish airports or stations with a neighbouring name.
Benefits and totalThe tariff must include the accepted configuration.Check travelers, luggage, room, meals, transfers and fees left to pay.
Conditions and evidenceThe final contract describes the changes and cancellations.Register seller, reference, conditions and summary before leaving the reservation.

How to use answers

If a line contradicts your comparison, return to the offer and close the gap before payment. A first price capture is not enough to describe the content of the final basket.

Take the time of a last check

Before you validate, read the names, dates, locations, schedules and details of the services included. Do this check calmly on the final summary. An error identified before payment is usually much simpler to correct than after confirmation.

The right reflex

Always review the final conditions displayed by the claimant before paying and keep a copy of the summary. They only describe the reserved offer, the options for modification and the responsibilities of each party.

To be checked before departure

Official sources

These pages allow to update information that can evolve. Consult with the authorities of your destination and the bodies competent for your situation.

Frequently Asked Questions

The answers before deciding

What do you need to check prior to paying?

Names, dates, locations, services and final prices. These elements condition the rest of the reservation.

What if the name does not fit in the form?

Consult the claimant's rules or contact him before payment. Do not choose yourself an abbreviation that could create a difference with the document.

Should we print confirmations?

Offline copying is often enough, but a paper version can remain useful when the battery, network or control requires immediate playback.

When do you do that again?

After each modification, upon receipt of documents and a few days before departure, also checking the recent official information.

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